FAQ

Are all items exactly the same as shown in the photos?

We do our best to show each item as clearly and accurately as possible. Please keep in mind that slight differences in color may appear depending on screen settings and lighting.

Shipping & delivery times

Made-to-order products:

These are exclusive styles that we specially source for you from abroad (Europe, USA, China).

They’re ideal if you’re looking for something unique, luxurious, and out of the ordinary.

They usually take 15 to 20 business days to arrive at our warehouse

(possibly sooner), and then they are shipped to your address within 5 to 7 business days.

Ready-to-ship products:

These are items that are already in our warehouse and ready to be dispatched.

Perfect if you need your order quickly — for example, for a gift or an event.

Shipping takes 5 to 7 business days once payment has been confirmed.

Why do we offer made-to-order & ready-to-ship products?

Because we work with a wide variety of styles that are constantly coming in and out, since our items are in high demand.

This way, we give you the freedom to choose between:

  • Receiving a product quickly from our warehouse, or
  • Waiting for something exclusive, specially sourced for you from abroad.
  • This allows us to combine variety, exclusivity, and speed to always offer you the best experience.

In both cases, you choose the type of product that best fits your needs.

How can I track my order?

Once your order has been shipped, you will automatically receive a tracking link by email so you can check the status of your package.

Can I exchange or return a product?

Because these are exclusive and limited-edition items, we do not offer refunds under any circumstances.

Exchanges are only accepted for another product in the case of a verifiable manufacturing defect.

Each item is carefully inspected before being shipped in order to guarantee its quality and premium presentation.

What happens if the product is not what I expected?

Our products are high-quality replicas (mirror quality), made with premium materials and luxury finishes.

However, they do not replace an original item, which explains the difference in price.

An original item can cost over USD 3,000, while our pieces remain around USD 200–400.

For this reason, we are not responsible for matters related to personal taste or customer expectations.

All purchase conditions are clearly detailed on our website, and by completing the purchase, the customer accepts these terms and policies.